INDIANAPOLIS – Airport officials have installed signs to educate travelers that the escalator, while used largely for its mobility feature, has an additional capability to transport passengers via a manual method, walking.
“Sometimes people are trying to catch a flight, or, you know, just get where they’re going,” said Solomon Corbett, a concourse efficiency consultant. “Others standing on the escalator while it glides slowly up or down often are not aware of this extra service mode. They might even be standing to one side, but their luggage is blocking the rest of the navigable part of the stairs.”
Corbett designed the signs, which are somewhat effective but ignored by many. His company plans to upgrade the signs with multiple languages, and has an implementation strategy that involves tasers.